Frequently Asked Questions

Columbia Properties charges a transparent flat fee with no hidden charges. Our Platinum plan (1 to 4 units) is 8% of monthly rent, and our Diamond plan (5+ units) is 5%. Tenant placement and lease renewal fees are clearly disclosed on our pricing page. Most Phoenix managers charge 8 to 12% plus a menu of add-on fees, so we keep it simple and clear upfront.

Yes. We will match and beat any competitor's monthly management fee by 1% of revenue. If you're currently with another manager, see our switch page for how we make the transition seamless.

Most properties we manage are leased within 2 to 4 weeks. We use professional photography, listings syndicated across all major platforms (Zillow, Apartments.com, Zumper, and more), and proactive outreach to minimize your vacancy time.

We run comprehensive background checks including credit reports, criminal history, eviction records, income and employment verification, and prior landlord references, all while staying fully compliant with fair housing law. We only place tenants we'd trust in our own properties.

We serve the entire Phoenix metro, including Scottsdale, Mesa, Tempe, Gilbert, Chandler, Queen Creek, Peoria, Glendale, Surprise, Goodyear, and Cave Creek. We also manage properties in Tucson and Northern Arizona (Sedona, Flagstaff, Prescott, and Payson).

Yes. Our thorough screening minimizes the need, but when necessary we manage the full process: serving the proper notices, court filing, and coordination with the Maricopa County justice court system from start to finish, in full compliance with Arizona law.

Absolutely, and we make it seamless. We coordinate directly with your current manager, handle all paperwork and tenant communication, and ensure zero disruption to your rental income during the switch. Learn more on our switch page.

It's a complimentary, no-obligation report that evaluates current rental rates, comparable properties, demand trends, and your property's optimal price point, plus a custom management roadmap. Request yours here.

Yes. Our Home Watching service is popular with snowbirds and out-of-state owners who need professional oversight of their Arizona property while they're away, with regular documented check-ins and fast response to any issues.

Yes. Every owner gets 24/7 access to an online portal to view financial statements, track maintenance requests, review lease documents, and monitor your property's performance in real time.

We collect rent online and disburse owner funds on a consistent monthly schedule, along with a clear monthly statement so you always know exactly where your money is going.

Columbia Properties is led by two licensed Arizona brokers with institutional real estate backgrounds and decades of combined experience managing single-family and multifamily properties. Meet the team on our about page.

The easiest first step is a free rental analysis. Request it online or call or text us at 602-935-5543. We'll respond within one business day.